IVR (Interactive Voice Response)
Bill2Pay offers an Interactive Voice Response (IVR) system that is tailored to your individual needs:
- Reliable and easy to use
- You may provide several language options
- Accept credit/debit or e-check payments
- Offer your customers a payment solution that is available 24/7.
- User friendly voice prompted applications
- Option of either a local or national toll-free number
- Works either as a standalone application or integrated with your accounts receivable system
A Simple and Effective way for Your Customers to Pay
- Your customer is guided by the IVR system to key in all requested information.
- After keying each requested information the user is given a voice confirmation.
- Once the credit/debit card or e-check transaction is approved, the caller is given a confirmation number.
- The IVR payment is then recorded into Bill2Pay's Administration Tool in real-time.