A Look into the 2013 Federal Reserve Payments Study

In December of 2013, the Federal Reserve released its 5th study of aggregate trends in noncash payments since 2001. These trends were developed based on data received from depository institutions, payment networks, processors and issuers and include noncash payments made by both businesses and consumers.  The actual study by the Federal Reserve is over 40 pages, but we have aggregated … Read More

Scott SholtesA Look into the 2013 Federal Reserve Payments Study

Seven Steps to Increase Efficiency in Remittance Processing

It’s easy to see why inefficiencies can be costly: reduced productivity, increased error rates, process bottlenecks abound, a nightmare. That’s why it is so important to have a system in place to persistently detect and resolve inefficiencies. Saving money by cutting the fat and breaking bottlenecks Today’s article continues our series on how to reduce remittance processing costs. On this episode … Read More

Scott SholtesSeven Steps to Increase Efficiency in Remittance Processing

Are Check Payments Going Away?


People are mailing less payments every day, opting for online banking and credit card options. But you can’t shut down the PO Box yet. How do you manage the costs of the equipment when contracts go up in price and you’re receiving less volume? Writing checks are part of our everyday life, right? Think about how often you buy new … Read More

Scott SholtesAre Check Payments Going Away?

Learn to Evaluate Your Need for an IVR Payment System

In these days when Web and Mobile Texting payments are the rage, IVR (Interactive Voice Response) seems to be a thing of the past. But is it really? How does a billing department safely evaluate if the costs of implementing/maintaining an IVR payment system are justifiable? In today’s article you will learn not only how to evaluate your need for … Read More

Scott SholtesLearn to Evaluate Your Need for an IVR Payment System